Husband as a client

Sometimes, to solve global problems quite a flap of butterfly wings. To rescue the unhappy marriage is sometimes quite a bit to shift thinking. Slightly turn it to the sun. To catch a ray of truth, filled with the light of the bathroom and wipe with a soft cloth faces of family diamond. You will be surprised how brilliance will Shine above the muddy and dusty jewel...


There is such an interesting book: "Perceive me as a customer" Lewis Elkins. In it he asks the logical question: why do we pay much attention to maintaining good relationships with clients, and so little time to maintain relationships with family members?




Why do we turn a mountain of literature on the basics of quality service and not readable for the life of any one of those books that's got to strengthening family relationships? Why are we sweating over a successful business and disappointedly giving up on problems in the family? It is enough to imagine that your husband is your best customer and your family the world will begin to change for the better right before your eyes.




One of the basic laws of business says: retaining old customers is much more profitable than attracting new ones. On this basis, and will act.





The client is not in place. It changes all the time. Therefore, the main goal of a businessman is to keep abreast carefully and carefully tracking all the changes with the client to happen.


Do not expect that your husband will remain for life in the same nice guy from the crew, who conquered you daring singing with a guitar and a piercing look in the eye.




Watch how it changes - and change along with it.




In business critical daily painstaking work on the relationship with customers, in other words,

first class service. Will not efficiently serve the customer - there will always be someone who will make your job faster and better. You cannot be squeamish daily - either in business or in the family. For any relationship important every day.



Less words, more action. When you receive a complaint from a customer, what are you doing? If justified and barabolya on the phone is bad. The client expects you to not do this - he has no time or desire to listen to excuses.


The client waits for the action to remedy deficiencies. The family in this sense is no different from the business do not need excuses, serve things in the name of strengthening the family.




Business is not only business, it is also

quality recreation. Long strong corporations organize joint merry events with your favorite clients. And not to bribe them, but because they depend on each other in their success: a happy customer is a happy businessman. Happy family is always that tasty rests.


Couldn't agree with Lewis Alkinson: if we all followed the family as closely as for career, happy families, we would be no less than the successful firms.

Source:

Belarusian women's portal

women's web magazine