In order to build a career, you need to be smart, know it all. But "mind" is not usually limited to the knowledge that we get in school and in College. A significant role in career play relationships with people, and where there is relationship, there feelings. What "smart sense", read on.
The mind and feelings
Understanding that excellent knowledge of the school and the Institute program does not guarantee successful conquest career heights, comes to us in the student. About that time, when we start to think that we have been taught wrong and wrong. A little later comes the understanding of how important it is to know how to build relationships with colleagues, superiors, business partners. And the relationship cannot be built only by the mind, no matter how formal they are. Like it or not, but the ability to understand that your partner feels communication and adequately on his senses to react, is an essential part of success in business.
Scientists have long interested in this delicate matter. The result of their research was the concept of "emotional intelligence" (to show that in fact the mind and senses are not opposed to each other, and interact closely). By analogy with IQ, IQ, this term is taken to reduce, as EQ. For the first time the combination of "emotional intelligence" appeared in a scientific paper, released in 1990. That is, recently. Since published thousands of books and articles, many respected consulting companies conduct trainings on development of emotional intelligence.
One of the gurus of this field of psychology Peter Calaway and his co-author John Mayer define emotional intelligence as "the ability to perceive and understand the manifestations of personality, expressed in emotions, managing emotions on the basis of the intellectual processes." In other words, emotional intelligence, according to them, includes 4 parts:
- the ability to perceive or feel emotions (both their own and another person);
- the ability to channel their emotions to help the mind;
- the ability to understand that expresses one or the other emotion;
- ability to manage emotions.
The characteristic feature of a well-developed emotional intelligence - friendliness. The owner of a high EQ pleasant, trying to avoid conflict, self-sufficient and independent, realistic about their abilities. And also able to understand that feelings of others, to influence and change their experiences. There is nothing supernatural: we all know that what time the desired word or time to perfect the right thing can make us happy, surprised, sad, angry, laugh or cry.
People with low ЕQ is the complete opposite. He is often aggressive and conflict, poor control of their immediate desires and fleeting impulses, insecure, dissatisfied with life, not able to Express their feelings and does not want to understand the feelings of others. He often experiences anxiety, regret, guilt, cold, closed, hard to contact. Such individual's chances to achieve success, in the opinion of Holmen, is practically zero. "IQ gives you a job, and ЕQ - promotion," he says. Developed emotional intelligence is the most important quality of a leader, and if he is poorly developed, even high IQ will not allow it to become a good Manager. Because of the Director's work is 90% of communication, the success of which depends on the coefficient of emotional intelligence.
Source:
Wday.ru
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